• Handheld cordless vacuum cleaner does not turn on

    Always disconnect the handheld cordless vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are asse…

  • No suction or loss of suction

    Always disconnect the handheld cordless vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are asse…

  • Handheld cordless vacuum cleaner is overheating

    Always disconnect the handheld cordless vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are asse…

  • Dust is escaping from the handheld cordless vacuum cleaner

    Always disconnect the handheld cordless vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are asse…

  • Battery run time is becoming shorter

    The battery life will naturally lose capacity, depending on the age and usage of the battery.…

  • Battery will not charge

    Ensure the charging cable is fully inserted into the charging port on the handheld cordless vacuum cleaner and the charge light is on.…

  • Handheld cordless vacuum cleaner keeps cutting out

    If the handheld cordless vacuum cleaner is very hot to the touch, it maybe overheating. Do not use the handheld cordless vacuum cleaner until it has cooled down.…

  • Removing hair and debris

    Always disconnect the handheld cordless vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are asse…

  • Getting the best performance from your handheld cordless vacuum cleaner

    Always disconnect the handheld cordless vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are asse…