To see what each step looks like, just click each step and check out the picture. You can also use the arrow keys on your keyboard.

  • 1.

    Check that chest freezer is plugged into the mains and switched on.

    If the chest freezer has been turned off at the mains, the food in the freezer will defrost.

  • 2.

    Check the freezer door seal is clean and not damaged.

    Also check that there is nothing stopping the door from closing properly. For more information, see the Door troubleshooting topic.

  • 3.

    Check to see if the ambient room temperature is too low.

    For more information, see the Ambient room temperature setting topic.