To see what each step looks like, just click each step and check out the picture. You can also use the arrow keys on your keyboard.

  • 1.

    Check all of the detergent has been used. It may be you are adding too much to your wash.

    For more information, see the programme table in the user manual and the Adding detergent for a wash programme topic.

  • 2.

    Ensure the salt compartment lid is closed properly.

    For more information, see the Filling the softener salt topic.

  • 3.

    Water hardness level is too high. Increase the water softener level.

    For more information, see the Setting up the water softener topic.