No suction or loss of suction
To see what each step looks like, just click each step and check out the picture. You can also use the arrow keys on your keyboard.
Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance.
To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned correctly.
- 1.
Check the vacuum cleaner is on the correct power mode for the floor surface.
- 2.
Check the battery charge light indicators, charge the battery if the level is low.
For more information, see the Battery light indicators and Charging your cordless vacuum cleaner topics.
- 3.
Check that the pre-motor filter is not blocked or needs cleaning.
For more information, see the Clean the pre-motor filter topic.
- 4.
Check that the post-motor filter is not blocked or needs cleaning.
For more information, see the Clean the post-motor filter topic.
- 5.
Check that the floor head brush roll is not blocked or needs cleaning.
For more information, see the clean the floor head roll topic.
- 6.
Remove and check any attached accessories for blockages.