To see what each step looks like, just click each step and check out the picture. You can also use the arrow keys on your keyboard.

  • Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance.

    To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned correctly and the dust container is not full.

  • 1. If the vacuum cleaner is very hot to the touch, it maybe overheating. Do not use the vacuum cleaner until it has cooled down.
    The vacuum cleaner has a thermal cut off thermostat that protects the vacuum cleaner in case of motor overheating.
  • 2.

    Unplug the vacuum cleaner from the mains.

  • 3. Check that the pre-motor filter is not blocked or needs cleaning.
    For more information, see the Clean the pre-motor filter topic.
  • 4.

    Check that the air outlet filter is not blocked or needs cleaning.

    For more information, see the Clean the air outlet (HEPA) filter topic.

  • 5.

    Check that the flexible hose is not blocked.

    For more information, see the Checking for blockages topic.

  • 6.

    Check that the extension tube is not blocked.

    For more information, see the Checking for blockages topic.