• Gas burners wont light

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switche…

  • Hob flame is yellow or unstable

    If after lighting you notice a yellow, lifted or unstable flame the gas burner may not be aligned correctly.…

  • The gas burner flame goes out

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • Burner is only partially lighting

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • The gas burner is noisy

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • Gas valves are difficult to turn

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • The cooker or hob does not operate

    The new cooker may have a slight smell the first time it is used. This is normal and is caused by the protective insulation material on the heater elements. Before using the cooker carry out the follo…

  • The oven does not heat up

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • The oven is smelly

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • The oven light does not work

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • Food is unevenly cooked in the oven

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • There is condensation on the inside of the cooker door

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • The food is burning in the oven

    WARNING – If you smell gas, immediately turn of the gas supply at the mains and open all windows and doors to ventilate the area. Do not operate any electrical appliances including lighting switches…

  • Replacing an oven dial

    Ensure you have the correct parts to reassemble. The dial (1) , the spring (2) and the collar (3) .…