• Being prepared in a power cut

    In a power cut, the fridge freezer will stop freezing and cooling. In the event of a long term power cut (anything over 2 hours), try to avoid opening the fridge or freezer door to keep the temperatu…

  • Door troubleshooting

    Check that nothing inside is preventing the fridge or freezer door from closing.…

  • Fridge freezer is wobbling

    Ensure the fridge freezer is positioned on a firm level base. The surface should be strong enough to support the fridge freezer fully loaded.…

  • Fridge is frosting up

    The fridge temperature setting maybe set too high. Lower the temperature setting for 24 hours, then check the fridge again.…

  • Fridge is not as cold as it should be

    Check that the fridge door is closed properly.…

  • Ice building up in the freezer

    If the freezer door is opened frequently or kept open too long a layer of frost may build up on the freezer interior walls.…

  • Moisture in the fridge

    Check the temperature setting of the fridge. Occasionally the moisture may freeze. Usually this is not a fault and shows the fridge freezer is working correctly.…

  • Motor is running constantly

    This maybe because the temperature setting in the fridge is colder than necessary.…

  • No power to the fridge freezer

    Check that fridge freezer is plugged into the mains and switched on.…

  • Noise coming from the fridge freezer

    Cracking sounds within the fridge is usually caused by a build up of frost on the internal fridge components.…

  • Odours in the fridge

    Food stored inside the fridge freezer along with any spillages of food is the likely cause of smells. Clean any spillages as soon as possible to avoid smells caused by the bacteria. Ensure tha…

  • Part of the freezer is not freezing

    Check that fridge freezer is plugged into the mains and switched on.…

  • The interior light is not illuminating

    Check the fridge freezer is plugged in to mains and switched on…