To see what each step looks like, just click each step and check out the picture. You can also use the arrow keys on your keyboard.

  • 1. Ensure the Internet radio is in Bluetooth mode.

    For more information, see the Pair a device to your Internet radio topic.

  • 2.

    Ensure the Bluetooth device is within 10 metres (33 feet) of the Internet radio.

  • 3.

    Ensure the Internet radio is not installed close to any other electrical equipment such as a TV, microwave oven, desktop/laptop computer and mobile phone.

    If the product is within warranty, please contact technical support using the number provided on the product support page. If the product is outside of the warranty period, either contact technical support or a qualified repair service.