• Cordless vacuum cleaner does not turn on

    Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned…

  • No suction or loss of suction

    Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned…

  • Cordless vacuum cleaner is overheating

    Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned…

  • Dust is escaping from the cordless vacuum cleaner

    Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned…

  • Battery run time is becoming shorter

    The battery life will naturally lose capacity, depending on the age and usage of the battery.…

  • Battery will not charge

    Ensure the charging cable is fully inserted into the charging point on the vacuum cleaner and the charge light is on.…

  • Vacuum cleaner keeps cutting out

    If the vacuum cleaner is very hot to the touch, it maybe overheating. Do not use the vacuum cleaner until it has cooled down.…

  • Removing hair and debris

    Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned…

  • Checking for blockages

    Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned…

  • Getting the best performance from your cordless vacuum cleaner

    Always disconnect the vacuum cleaner from the mains before carrying out any cleaning or maintenance. To prevent a loss of suction, ensure any removable accessories/filters are assembled and aligned…